Old Telecom Wiring — Why agreements need to address infrastructure maintenance

A 50+ unit building in northern Idaho had ongoing trouble with their video service. The existing provider’s quality of service was very poor and the provider was unwilling to update the building with new equipment and wiring. The existing agreement DID NOT require the provider to keep up the infrastructure. CCNG was engaged to find a solution. After examining multiple bids and options, CCNG coordinated an upgraded infrastructure (wiring and equipment) system that delivered higher quality video service to residents. The end result: a much higher quality of service through updated wiring infrastructure at a lower cost.